| How
do the benefits work? |
The
member simply presents the MedSN Card at the time of payment to receive the discounted
price. Pre-scheduling is required for Hospital stays. |
| Is
there a deductible? |
No.
This program is not insurance. As such, there are no deductibles, no waiting periods, no
pre-existing condition exclusions, reimbursements, etc. Everyone qualifies and a physical
is not required to join MedSN. |
| How
do I file a claim form? |
There are no
claim forms to file. You simply pay the provider the discounted fee at the time of
service. |
| How do I know which providers accept the MedSN Benefit Card? |
You will
receive a listing of participating providers in your membership kit. You can also call our
24-hour Toll-Free Bilingual Customer Service line for additional providers in your area or
when you are traveling throughout the country. |
| How
many times may a member and family use the benefits? |
You
and your family may use the benefits of your MedSN Access Card as many times as needed. There are no
limits on usage. |
| When
can members begin using their benefits? |
Members
can use the Med S N Card upon receipt of the fulfillment package. It takes 10 to 15
days for the fulfillment package to arrive once the member has joined the program. |
| How
can I find out more about the benefits and services? |
Call
(281) 320-0401 and a customer service representative will answer your questions. |
| Is
there a money-back guarantee? |
If a
member is not completely satisfied with any of the benefits within 30 days of receiving
the Med S N Card,
the member may return the card for a complete refund less any enrollment fee during the
first 30 days.
|
